"my acf" FAQs
What Is my acf?
my acf is an online tool allowing ACF members and regular attenders to stay connected with ACF. It allows:
· Access to your ACF profile (with the ability to make changes as needed)
· Secure online ACF pictorial directory
· Online giving
· Event registration (with the ability to pay online)
· Volunteer opportunity registration
Is my acf Secure?
Yes. my acf is a secure site that is supported through ACS Technologies, the largest developer of church management software in the industry. They host our information on a secure data server that is subject to routine audits to ensure the safety and privacy of our data.
Who Can See Information on my acf?
Only registered users have access to this information via a password. No one else on the Internet (i.e. spammers) can see it.
What If I Don’t Want My Personal Information to be Seen by Other ACF Users?
Go to your "My Personal Preferences" page within my acf and choose the appropriate Individual and Family Privacy Preferences. The ACF default is to allow others to see your address, phone number, photo, or email address in order to encourage our connection to one another. However, if you prefer that others not see this personal information you can uncheck these boxes on your "My Personal Preferences" page.
What If I Lose My Password?
Send an email to accessACSadministrator@acfellowship.org and request a password change. ACF’s Access ACS administrators cannot see user passwords – they are private to users. We can only reset them and send them to users. The first time you log in using the new password you will be asked to change it immediately.
Can I Reset My Password?
Yes. Go to your "My Personal Preferences" page within my acf and choose "Change My Password". Your new password will take effect immediately.
How do I Get to the my acf Login Screen?
Click here for the my acf Login screen for ACF users. We encourage you to save it in your Favorites. You can also save it on your Desktop. Once your browser is open to the web site, click on the ‘Page" menu in Internet Explorer, select "Save As…", rename the file as "ACF Member Login" and save it on your Desktop.
I Can See My Giving History. Is this Private?
Yes. Only you and authorized ACF staff members can see your giving information. No other ACF user can see this.
How Do I Update my Personal Information?
Go to your "My Complete Profile" page in my acf. Click on the "Pencil Icon" or choose "Edit". You can update your record as needed. To upload a picture, click on the boxes in the upper right hand corner. For an individual photo, choose "Picture". For a family photo, choose "Family". All change requests are considered "Pending" until an ACF Access ACS administrator approves it (within two business days).
How Are User Changes Approved?
ACF’s Access ACS administrators approve all changes submitted by users. We do this three times per week to ensure the integrity of our data. If we have any questions about proposed changes, we will contact you by phone or email.
How Do I Obtain Information About Online Giving?
Go to our About Online Giving page or our Online Giving FAQs.
For other my acf questions please call Fauna Randolph at the church office (512-381-5726).